Culinary Agents is working with the team at Tapville Social - Jersey City to connect them with talented hospitality professionals.
Tapville Social - Jersey City - Now Hiring: General Manager
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At Tapville, the customer experience reigns supreme, and that's not just lip service. Tapville team members are cheerful, reliable, attentive, and conscientious team players. And they're down with our core mission: To create a welcoming, friendly environment where folks can enjoy good beer and wine alongside great food, free of distractions. Job Summary Tapville Social General Managers (GMs) lead all Team Members to create a simple, hassle-free guest experience. GMs ensure decisions and actions align with Tapville's Core Values and coach team members to meet all Tapville Social operating and service standards. Job Duties Live and guide others by our Tapville's Core Values Directly supervise and support all Managers and Team Members, fostering collaboration and communication to create a safe, clean, and discrimination-free environment Execute all Tapville Social brand operating and Five-Star Service standards Ensure guests receive Tapville's Five-Star guest experience; follow up on any issues and complaints to maximize guest satisfaction. Identify opportunities to drive sales, traffic, and return visits by creating and implementing local store marketing and national marketing promotions. Determine current, and future staffing needs to ensure an adequate number of talented Team Members are available to deliver a great guest experience. Provide ongoing and honest feedback, coaching and development, and accountability to Managers and Team Members. Complete all financial and personnel / payroll-related administrative duties accurately and timely, per company policies and procedures. Validate and order food and beverage inventory per company standards. Ensure proper security procedures are in place to protect team members, guests, and Company assets. Skill Requirements High School Diploma or High School equivalency is required. Bachelor's Degree preferred. Minimum of 2 years of experience as a Restaurant General Manager or Assistant General Manager in a multi-million dollar, 200+ cover operation Possess business insight and understanding of cost and labor systems that lead to restaurant profitability Strong communication, leadership, computer, and math skills Capable of performing all functions for all hourly positions ServSafe Management, Allergen, and Basset certification Physical Requirements Able to work 55 hours per week Able to stand for the entire workday Able to move about on foot to accomplish tasks. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards
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